Terms & Conditions

Payment Procedure

You send us the application form. Once you receive the written confirmation, your volunteer placement is being held. The written confirmation includes a financial schedule which sets out the details of the calculated volunteer minimum donation.  A 50% deposit is required to fully secure your placement in case their are more than 90 days left to the start of your placement. If less than 90 days are left the total donation should be settled as soon as you receive the financial schedule.

Cancellation

Alterations can be made to your placement, accommodation or arrival/departure date, provided we receive your request in writing before the placement start date. In the event of cancellation, Aldeas de Paz will retain the entirety of the calculated volunteer donation or part of it depending on the number of days before the placement start date that you cancel. Cancellation Policy:

• 90 days prior to start date
  Aldeas de Paz retains 50% of the total volunteer donation
• 60-90 days prior to start date
  Aldeas de Paz retains 75% of the total volunteer donation
• less than 60 days prior to start date or cancellation during placement
  Aldeas de Paz retains the total volunteer donation

The reason for limited refunds

We need to maintain a good working relationship with our program coordinators, director, workers, beneficiaries and hosts. We will try to find a suitable replacement volunteer to carry out your canceled placement, and the less time left before the placement is due to start, the more expenses and difficulty we will have in recruiting this person. Alternatively we may decide to make a financial or other contribution to the relevant program or host family or contract a paid replacement professional to ensure the projected work will be done and the programs will not suffer. We practice flexibility with all aspects of daily work and life at the Foundation but when it comes to finances we are not as flexible because donations are spend and committed as soon as donations are made available!
When you book your placement please keep in mind that you book according with your minimum time commitment and later expand your stay as you go!

back to top